Already live with our first salon partner. If you run an appointment business on WhatsApp, we'd love to work with you.

Early access

We automate customer operations for appointment-based businesses.

AI that books appointments, answers queries, executes actions in your systems, creates tickets, and hands off to your team.

A live deployment on WhatsApp, powered by SynthiGrid

AS

Aura Salon

online

Can I get a haircut tomorrow at 5?
Scroll to watch one conversation

Watch one conversation, end to end

AS

Aura Salon

online

Can I get a haircut tomorrow at 5?
5:00 is taken — 5:30 with Ayesha is free. Book it?
Yes please
Done! Haircut with Ayesha confirmed for tomorrow at 5:30. See you then.
Chapter 1 · Booking

It books the appointment.

Understands the request, checks live availability, holds the slot, and writes the booking on confirmation.

Behind the scenes

  • Availability checked in CRM
  • Slot held · Branch: Indiranagar
  • Booking written on confirm
AS

Aura Salon

online

How many sessions left on my membership?
3 spa sessions, valid till 30 Sep.
Chapter 2 · Enquiry

It answers with real account data.

No canned scripts — it fetches the customer's membership live from your CRM and answers accurately.

Behind the scenes

  • Membership fetched live from CRM
  • No script — real account data
AS

Aura Salon

online

I was billed twice last month
Connecting you to the team with your invoice details.
Chapter 3 · Handoff & Ticket

It hands off with full context.

When a human is needed, it attaches the details and routes to your team — and opens a ticket if no one replies.

Behind the scenes

  • Invoices attached to handoff
  • Agent joins with full context
  • Ticket #482 created if unanswered

Performance dashboard

Every conversation, one view.

Zoom out and the owner sees it all — bookings made, questions answered, handoffs and tickets, in real time.

Today · Aura Salon

128

Conversations handled

47

Bookings made

63

Questions answered

12

Handoffs & tickets

Recent conversations

ASHaircut booked · 5:30 with AyeshaBooked
ASMembership enquiry answeredAnswered
ASBilling handoff · Ticket #482Handed off

Roadmap

What's included today — and what's coming next.

Included

WhatsApp for salons

Booking, rescheduling, cancellation, and human handoff. Working today.

Seamless human handoff

Conversations transfer fluidly between AI and your staff, and between agents across branches, with full context preserved at every step. Customers never repeat themselves.

Ticketing & shared inbox

Unanswered escalations become tickets automatically, so nothing falls through the cracks. Agents create, assign, and resolve tickets in a unified inbox with full conversation history.

Knows your business

SynthiGrid answers from your own sources — website, catalog, policies, and FAQs — so every response reflects how your business actually operates.

Automated reminders

Appointment reminders sent automatically, so fewer no-shows.

Flexible conversations

Chat naturally or use guided options when helpful.

Coming soon

Post-visit check-ins & rebooking nudges

Follow up after a visit and nudge customers to rebook at the right time.

Chat widget

Embed AI chat on your website — same booking intelligence, right where customers browse.

Voice

AI answers calls, books appointments, handles reschedules — no hold time, no missed bookings.

Any appointment vertical

Clinics, dental, fitness studios, spas — same AI layer, new verticals.

Early access

Try it yourself — right now.

No form, no demo booking required. One tap opens WhatsApp and you're talking to our live agent.

A live deployment on WhatsApp, powered by SynthiGrid

Or email us at contact@synthigrid.io